Bilingual receptionist internship - 3 months F/H

Je postule
  • Entreprise  Yelloh Village Grands Pins

  • Type de contrat :  Stage

  • Temps de travail :  Temps plein

  • Lieu Lacanau

  • À partir du 01.06.2023

The company

The European leader in open-air hotels, Yelloh Village is the favourite brand of French people for camping holidays, with around a hundred villages in France, Spain and Portugal.

A real resort with all the services on site, the Yelloh Village "Les Grands Pins" is set in an exceptional setting just a stone's throw from the ocean. For 60 years, this beautiful 5-star establishment has enabled a family clientele to spend beautiful holidays in the heart of nature, thanks to constantly updated facilities and a high level of quality and service.

Every day, we make memories for our guests and staff in a respected, beautiful, clean and quiet environment.

Our signature "artisans of happiness".

And our employees are at the heart of it all!

Key figures (opening of the campsite from mid-May to mid-September): 2,000 customers/day, 190,000 overnight stays, international clientele (80% foreigners)

20 permanent employees and 100 seasonal employees.

Description of the tasks

Welcoming the customer is a priority for our campsite. From the moment the customer books to their arrival at the campsite, everything is set up for a special welcome thanks to our smiling, multilingual and dynamic teams.

Your role will be to welcome a family and European clientele, to accompany them and to inform them throughout their stay!

Your daily tasks as a receptionist will include :

  • Greeting international guests in English, German and French
  • Ensuring check-in and check-out of guests
  • Accompanying guests to their accomodation or pitches
  • Informing guests in several languages about the campsite's services, activities and entertainment, with the aim of making their stay more enjoyable
  • Learn to use the Property Management System (PMS)
  • Record requests for technical intervention in accommodation
  • Ensure courtesy visits and follow-up of the guests relation
  • Maintain a clean working environment

Profile required

  • You have a 2-year degree in Tourism, Hospitality or Languages
  • You are smiling, organised, a team player and have excellent communication skills
  • You have some basic knowledge of French
  • You speak fluently English and German 
  • Internship agreement required
  • Gratification according to the legal minimum
  • Possibility of accommodation on site in an individual studio (60€/month contribution required)

Langues souhaitées

  • Allemand Allemand - Niveau Bilingue
  • Anglais Anglais - Niveau Bilingue
  • Français Français - Niveau débutant

Réf: 41139b82-34af-448e-803e-59c8cce3ec17

Je postule à cette offre

Bilingual receptionist internship - 3 months F/H

Yelloh Village Grands Pins
Temps plein
À partir du 01.06.2023

* Champs obligatoires

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